FAQs
Are the performers currently in the West End?
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Our performances feature professional musical theatre performers who are based in or have worked in London's West End. The line-up can vary from show to show, and we recommend checking the individual event page for the latest performer information. Their current theatre commitments can vary, so please check the relevant show information for details of the performers appearing at your chosen performance.
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Will I see the same performers at every show?
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Not necessarily. Performer line-ups can vary between productions and venues. Please check the individual event listing for the confirmed cast or featured performers for your chosen show. You can see a list of performers who work with Mark Robert Petty Presents… here
Everything you need to know about booking tickets
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xTickets can be purchased through the ticketing link provided on the relevant show page and all of our upcoming shows are listed on our homepage. Depending on the venue, tickets may be sold through TicketSource or directly through the theatre or venue. We will include a link for each show via our homepage so it’s easy for you to find. After completing your booking, you should receive a booking confirmation and/or ticket information from the ticketing provider. If you do not receive your confirmation, please first check your email's spam or junk folder. If you still cannot find your booking confirmation, please contact the relevant ticketing provider or the theatre where your booking was made.
Absolutely! Group bookings are very popular for our shows - from a group of friends wanting to get together through to organised coach excursions - We’d love to welcome everyone! The quickest way to get an answer is to email all of your requirements over to us and a member of the Mark Robert Petty presents… team will get back to you with both costings (discounts available for groups of ten or more) and what to do next. Our contact page can be found here.
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Lost tickets, ticket changes & refunds
Do you do group bookings?
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Tickets are generally valid only for the performance date stated on your booking.
If you have lost your ticket - don’t worry! If you purchased your ticket online, check your booking confirmation email first. If you still cannot locate your ticket, contact the ticketing provider or theatre from which you purchased it. Please have your booking name and any booking reference available and do not send your payment details to us or the venue.
If you need to change your booking, please contact the ticketing provider or theatre as soon as possible. Any change will be subject to availability and the terms and conditions applying to your booking. Ticket refunds are subject to the terms and conditions of the ticketing provider and/or theatre from which you purchased your ticket. We recommend checking the ticket terms and conditions before completing your purchase.
If a performance is cancelled, ticket holders will normally be contacted using the details provided at the time of booking. Information about refunds, exchanges or alternative arrangements will be provided at that time. Please ensure that the email address and contact details provided when booking are correct. If a performance is postponed, we will provide information about the new performance date and any arrangements relating to existing tickets.
Please retain your tickets and booking information until you have received further instructions.
Do you charge extra for meet & greet opportunities?
Our performers will sign “The West End Sings…” show programmes with their own pens. The cast will also be available for photographs after each show, subject to availability. There is no additional cost for this - we want you to have as much fun as possible!
Still got a question?
Questions in relation to accessibility options, tickets on the door, seat allocation(s), parking, public transport and restaurant/hospitality options need to be asked to the venue. Show lengths are mentioned on each show listing.